Armenia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, USA and Vatican City

Yes, as of March 3rd, 2020, OneSimCard eSIM can be used for Mobile Data, Voice and Texts. However, you can still use the OneSim VOIP app option with a Personal Extra Number (PEN) for additional savings on calling and texting

 

For DataMax eSIMs, only Data is available. However, you can use our OneSim VoIP app for cost effective voice and SMS communication.

We allow moving balances from one SIM card to another in the following cases:

• Corporate Accounts - anytime.
• Individual Accounts - only when a SIM card is lost or stolen. The remaining balance from your lost or stolen SIM card and PEN(s) if any can be transferred to another SIM card on your account.

Yes, You can pay with Bitcoins.

 

Yes, You can pay with Bitcoins.

When paying with Bitcoins you first deposit money into your 1SIM Money Fund. Once the money is there, you can make a purchase or set an automatic recharge of you SIM card(s) or Extra Number(s).


Follow these steps:

1. Go to www.onesimcard.com and if not registered yet, register by clicking on the Register link in the upper right corner of the screen.
2. Once registered, log in to your account at www.onesimcard.com and proceed to 1SIM FUND menu.
3. Select amount you would like to add to your OneSimCard fund.
4. Click on BITCOIN button. You will be provided with few options for sending bitcoins.
5. Follow the instructions on the screen.
6. Once paid and funds are received by OneSimCard, you will be notified by email. While it usually takes no more than 2 hour for the payment to be posted to your 1SIM FUND, it could take up to 24 hours. Once you receive the confirmation email, you can log in to your OneSimCard.com account and make a purchase or recharge using the balance of your 1SIM FUND.

Yes. If you are not available to answer the OneSim VoIP call or if the OneSim VoIP app is turned off, the call will be routed through our standard roaming network. If the call is not answered it will be sent to your OneSimCard voicemail box. 

NOTE: Voicemail is not available for DataMax or DataMax eSIM cards with OneSim VoIP.

Yes, all usage details and charges are available in the My SIM Card menu of the customer account.

In addition, you can filter SIM cards using the following parameters:

• SIM cards with Data Package to be activated when the traffic starts moving
  • This option allows you to view those SIM cards where data packages have been set up for activation and will be triggered automatically once data is moving on the SIM.


• SIM cards with data packages scheduled to get activated later
  • This option displays SIM cards with data packages scheduled to be activated on a particular date.


• SIM with the balance below X
  • This option displays SIM cards with low balances that might need your attention to ensure service is not interrupted due to lack of funds.


• SIM cards with the data usage over the last X DAYS above Y MB
  • This option displays SIM cards with the data usage exceeding your projected usage or could be used for other usage monitoring applications.


• SIM Cards with the $ spending – Top X % in 30 days
  • This option displays SIM cards that are consuming the most funds for data and SMS usage.


• SIM cards that reached monthly additions limit
  • If monthly spending limits for SIM cards are set, this option allows you to view SIM cards that already reached the monthly limit and are temporarily not in service until additional funds are added.


• SIM cards 10% below monthly additions limit
  • This option allows you to view the range of SIM cards that are about to reach the monthly limit (If you have set limits on the SIM cards.)